United States Postal Service in 210 South Ellsworth Avenue

Customer Reviews about United States Postal Service:

• ★ ☆ ☆ ☆ ☆
  Called them for 10 times about half an hour before closing time to inquire about a missing delivery, and they kept picking up the phone for a couple seconds and hanging up on me.
  By Ray Metal, June 17, 2017
• ★ ★ ★ ★ ☆
  Low-key historical building. Has a WPA murals over the postal windows. The wait isn't too long. Workers are friendly.
  By Karen V Chin, May 21, 2017
• ★ ☆ ☆ ☆ ☆
  I would give it a negative star if i could. I walked to the P.O with my stroller and my 2 babies. The only ramp i could find to go up with my stroller was in the back of the post office (the loading dock). There was a sign that said ring bell for handicap assistance. I rang the bell. The P.O employee (K. Kims). Came out and was upset at me for ringing the bell. She said im not handycap and she cant help me. I asked her how was i supose to take my stroller up the stairs in the front. She said idk! She than took my package and said she would go ahead and help me. Than brought my package back out and said. No, i can NOT help you because you have to sign for payment. I asked her what she would of done if i was handicapped? She said i would go ahead and process your shipment but you just have a stroller. She gave me my package back and told me to go to another post office. She was complaining that she can't abandone the front to come to the back and help me. Not only was she rude and literally almost processed my flat rate priority box shipment but she just disregarded me having 2 babies in a stroller and unable to go up the front stairs. She just keapt telling me to go find another post office. I have never felt so hurt. Im sorry i am a mother that takes her babies in a stroller to run errons. Im sure im not the only person who has had issues with this post office and strollers in this city. This has to change! Horrible!!!
  By erika powers, May 13, 2017
• ★ ★ ★ ★ ☆
  This USPS location in San Mateo is busy but consistently has 2-3 service windows open. Parking is a challenge. This post office is a historical landmark. The building is Art Deco with hints of California Spanish style architecture. The lobby has a beautiful mural above service windows.
  By Eddie Valadez, October 07, 2016

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